Call Care Systems is outsourcing its hardware requirements to Orchard
Computers, a well-established company based in West-super-Mare.
In future, all hardware supplies, installation
of networks and support services will be supplied on CCS’
behalf by Orchard. Full support contracts will be available for
all systems supplied, covering full hardware breakdown repair and
the reinstatement of software, as long as all software in available
on site and that backups have been made!
It will also be possible to include remote monitoring
of the backup procedures until this contract, as long as configuration
of the system has been updated to allow this.
Orchard Computers has over 10 years experience
in hardware production, installation and maintenance, as well as
systems networking and voice and date cabling installation.
Its technical team support networks that are based
around the operating systems of Microsoft, Novell, Citric, Linux
and SCO Unix. The company maintains a customer based throughout
the UK, ranging from small partnerships, with one or two computers,
to national companies with many hundreds of workstations and multiple
sites. Businesses range from car leasing companies to solicitors
and magazine distribution to dairy products.
Ian Terry, Managing Director, says: “The
success of our business, largely as a result of our total commitment
to customer service, has enabled us to expand the range of services
we offer to include a fully operational PC workshop.
“Furthermore, because we enjoy one of the
highest levels of Novell and Microsoft accreditations available
on the market, our customers are assured of unequalled levels of
after-sales support.”
CCS Managing Director, Peter Cane, said: “Orchard
will provide our customers with support of the highest level and
allow us greater freedom to work on developing our software products.
“We have been impressed with Orchard’s
performance and had no hesitation in outsourcing our hardware requirements
and technical support.”
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